Tuesday, May 13, 2014

Help Defend Your Business Against Online Slander

Reputation Maxx, a leading provider of online reputation management services, offers helpful solutions for businesses who have found their name has been dragged through the dirt. Sometimes this can happen by an upset client or customer who felt they have been wronged by your company. But at other times it could just be savage competitors trying to knock down your brand down in a shady way to try to boost their own.

1. Track The Source: Take steps to find out who is posting the information. Do research on any sites that have negative information about your business and find out who and why. Most websites require contact information on a profile in order to post something, so start by finding out the username and working from there. There are also ways to find out the IP address of the poster if the username search doesn't lead anywhere.

2. Try To Fix The Situation: Once the contact info is obtained, there might be an easy solution. Try contacting whomever wrote the post and finding out why they did. Also find out if there is any way to fix the situation (and also hopefully get the post removed out of it as well.)
2. Handle the Slander: Reputation Maxx knows that Slander is unfortunately something that affects businesses everyday. For those who don't know, slander is any information with the intention of malicious, false, and defamatory statements or reports. If any online comments or statements are made with negative intent (especially including untrue information from someone who has never used your company i.e. your competitors) this is something that warrants a law suit. Contact a lawyer to take these appropriate steps if necessary. It might seem like an expensive investment, but one that can pay off in the long run and also hold those who wronged your company accountable for their actions.

These are a few ways to help defend any business that has been the victim of slander online. For more help with this, call the online branding specialists. Reputation Maxx can help you get your online image in order and rise above the ranks again. For more information about our services and for other tips and information, visit us online: Reputation Maxx

Monday, May 5, 2014

Reputation Maxx Reveals Why Having a Great Online Reputation is so Important

When it comes to having a positive online landscape, some companies feel that they do not need to invest in online reputation management. There are those who fell as if their companies enjoy such incredible word-of-mouth referrals that they do not need to invest int he way that they look online. Others feel that keyword targeting is "space age" and that conventional and traditional methods of advertising are better than dominating a keyword or phrase's search engine results.

The online reputation management firm of Reputation Maxx knows that this is simply untrue, and that companies who are unwilling to adapt and grow as consumers rely on their computers and smart phones more and more, they will be left in the dust. Online reputation management is essential not only for the companies to protect their good image, but for them to take a proactive approach to deflecting future attacks.

Another reason why companies must consider online reputation management as an essential for their businesses operations is for the simple fact that people are looking things up online more than ever before. Consumers, stock holders, journalists, marketers, co-workers, personal contacts, business partners and more are looking online for information about you and your company. How do you want to be seen?

For more information about the Internet PR Experts at Reputation Maxx, contact us today to see how we can improve your online presence.